England’s health and adult social care regulator, the Care Quality Commission (CQC), has successfully developed a new inspection model for care providers. The much needed changes, which will ensure that people receive the safe, high quality and compassionate care that they deserve, have been made possible thanks to the hard work and commitment of its staff and leaders.
In its Annual reports and accounts 2014/15, the CQC outlined the measures that it will take to implement its new rigorous and expert-led method of monitoring, inspecting and regulating health and adult social care services.
Inspections will be more detailed and extensive than ever before, involving visits from sector specific experts who will assess evidence and assign a performance rating of Outstanding, Good, Requires Improvement or Inadequate.
It’s hoped that the focus on increased transparency around the quality of services, rather than reporting on legal compliance, will help drive improvements in the sector and enable individuals to make more informed decisions about their care choices.
Other measures outlined in the report include new enforcement policies allowing inspectors to hold failing providers to account, as well as a requirement to monitor the financial stability of care businesses.
The regulator will remain independent and focused on addressing the issues that matter most to those who use the services, including patients, families and carers. According to the CQC, these modifications to the testing, design and evaluating process will greatly empower it to ensure adults receive top quality care that is fundamentally well-led.
CQC plans to complete its inspections of adult social care services and primary medical services by the end of September 2016. Care providers must be prepared with a dedicated and diligent team and management to ensure that they meet required standards.
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